Your order will be carefully packed and delivered to your designated address. Please ensure that your shipping address, including street name and house/building number, is accurate before placing your order. We are not responsible for failed deliveries or returned packages caused by incorrect address information.
Once your order is placed, we will process and ship it as quickly as possible. A shipping confirmation email with tracking information will be sent to you once your order has been dispatched.
Shipping Information
Free Shipping:
Enjoy free shipping on orders over 699 HKD.
Standard Shipping Fee:
A shipping fee of 50 HKD will apply to orders below 699 HKD.
After receiving your order, our warehouse team will process it within 2 business days. Once your package has been shipped, you will receive a shipment confirmation email containing your tracking number.
Lost Package Assistance
If you experience delivery issues or tracking problems, the fastest solution is to contact the shipping carrier directly. In some cases, carriers may mark packages as “Delivered” before final delivery, or may require additional information from you to complete the shipment.
